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We take your privacy seriously
Who are we
REO Digital Limited (REO) Chinaworks, 100 Black Prince Road, London, United Kingdom, SE1 7SJ. For Data Protection please email: [email protected]
At REO, we respect your privacy and are committed to protecting the confidentiality of your personal information. Our aim is to be as clear and open as possible about what we do and why.
This policy was updated in May 2026 and applies to personal data processed by REO Digital in connection with:
• visitors to our website
• prospective clients and business contacts
• clients and client representatives
• suppliers, partners and service providers
• users of our services and platforms
• individuals who communicate or engage with REO Digital in connection with our business activities
Why we process your personal data
We process personal data where necessary for our legitimate business interests, to perform contractual obligations, to comply with legal obligations, or where consent has been provided.
We may process personal data for purposes including:
• providing and improving our services
• communications and account management
• analytics, experimentation and reporting
• service delivery and operational management
• website administration and optimisation
• marketing and business development activities
• customer support and relationship management
• security, fraud prevention and risk management
• compliance with legal and regulatory obligations
The data we use
Depending on your interaction with REO Digital, we may collect and process:
• contact details
• business and professional information
• correspondence and communications
• website usage and behavioural information
• analytics and experimentation data
• technical and device information
• account and service related information
• marketing preferences
• information relating to contracts, billing and commercial engagement
REO Digital retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, contractual and operational requirements.
REO Digital implements reasonable technical and organisational measures designed to protect personal data against unauthorised access, misuse, disclosure, alteration or destruction.
Further information regarding REO Digital’s information security approach is available at:
Cookies and website technologies
REO Digital uses cookies and similar technologies to:
• improve website functionality
• analyse website usage
• support analytics and experimentation
• personalise content and communications
• support marketing and business development activities
Further information is available in our Cookie Policy: see our cookie page
How we receive your personal data
We may receive personal data:
• Directly from you
• Through our website forms
• Through cookies and similar technologies
• Through communications with REO
• From social media platforms
• From third party providers and business partners
• Through publicly available business sources
• Through client systems and platforms where access is provided as part of the Services
Technology & infrastructure providers
REO Digital utilises approved third party Technology & Infrastructure Providers and Sub Processors in connection with the provision of its services and operation of its business.
These providers may support:
• hosting and cloud infrastructure
• analytics and experimentation
• workflow management and collaboration
• reporting and operational delivery
• communication and productivity services
• security and monitoring
• operational technologies and automation
An up to date list of approved Technology & Infrastructure Providers and Sub Processors is available at:
REO Digital may update or replace providers from time to time as part of the ordinary operation and evolution of its services.
Operational technologies and automation
REO Digital may utilise operational technologies, workflow automation systems, analytics enhancement tools and related technologies in connection with service delivery, reporting, operational efficiency, quality assurance, analytics, experimentation and related business functions.
REO Digital maintains human oversight and governance in relation to the services it provides.
Unless expressly agreed otherwise in writing, REO Digital does not intentionally permit client confidential information to be used for the training of publicly available foundation models.
Who will see your data
Personal data may be accessed by:
• Authorised REO Digital employees
• Approved contractors and consultants
• Technology & Infrastructure Providers and Sub Processors engaged in connection with the Services
• Professional advisers, auditors and regulators where necessary
Access to personal data is restricted to those who require access for legitimate business, operational, contractual or legal purposes.
Some of REO Digital’s Technology & Infrastructure Providers may process personal data outside the United Kingdom or European Economic Area.
Where this occurs, REO Digital will implement appropriate safeguards in accordance with applicable Data Protection Legislation.
Your rights
Access to your personal data
Correcting any mistakes
Data deletion
Stop processing
Moving data
Right to object to direct marketing
Object to profiling
Right to complain to the information commissioners office (ICO)
If you are not happy with an aspect of how REO are processing your data, you can lodge a complaint to the supervisory authority, which is the ICO.
Please contact us at [email protected] if you wish to exercise any of your rights or if you have any questions about the processing of your personal data by REO.
Electronic marketing
Where permitted by law or where consent has been provided, REO Digital may send communications relating to:
• industry insights
• events and webinars
• company updates
• service information
• marketing and business development activity
You may unsubscribe or update your preferences at any time.
Website Visitor Tracking
REO Digital may use third party technologies and business intelligence providers to better understand how visitors engage with our website, marketing activity and services.
Such technologies may utilise cookies, IP based identification technologies and business related information to support analytics, reporting and business development activities.
Where legally required, such technologies will only operate following consent through REO Digital’s cookie consent mechanism.
Confidentiality and security of your data
Information about you will be kept safe and secure and will only be disclosed where permitted by this Privacy Policy, our terms, or applicable law. REO do not sell, rent or trade any personal information supplied by you to any third party. REO security systems and policies contain the organisational and technical controls that we use to protect your data from harm and ensure confidentiality.
Tell us what you think!
Your views on privacy are important to us. If you have comments or questions email [email protected].
