CX Agency

Customer experiences.
Made better.

We are a customer experience agency. Experts in research, strategy, design and experimentation.

Our clients & work

featured-case-study-samsung3-L samsung homepage M 4 featured-case-study-Samsung--s samsung homepage SM

Samsung leads the way in smartphone market with ethnographic study

“With REO we found the perfect partner, their unique approach really stood out...” (Samsung)

Read case study

"By adopting REO's 'Digital Experience Loop' we were able to enhance our customer experience much quicker than previously possible." (Ted Baker)

"By adopting REO's 'Digital Experience Loop' we were able to enhance our customer experience much quicker than previously possible." (Ted Baker)

"Customer Experience is the new marketing battlefront." (Gartner)

featured-case-study-Reiss3-L featured-case-study-Reiss-M featured-case-study-Reiss--SM featured-case-study-Reiss-S (1)

Reiss navigation redesign increases revenue by 9.64%

“The results we achieved were great, and I look forward to working with the team at REO to make more impactful changes to the Reiss website...” (Reiss)

Read case study

Our services

Optimisation

Deliver better customer experiences

View service

Research

Better understand your customers

View service

Our partners

We understand the importance of selecting the right tools and are proud to work with the very best.

Let's work together

We’re happy to discuss your digital experience and answer any questions.

Banner for lets work together Banner for lets work together mobile: REO Digital