Discover who we are, what we believe in and the people behind REO, and learn how our culture, expertise and approach help us create meaningful impact for our clients and their customers.

Explore the latest insights, ideas and practical resources from our experts, designed to help you understand your customers, improve digital experiences and drive meaningful growth.

Performance Marketing

Build better digital experiences

Reach more customers and turn attention into measurable growth. We combine paid, organic, content and social strategies to maximise visibility, acquisition and ROI across every channel.

Insight & Research

Data-driven decisions

See what’s actually happening, not just what a dashboard suggests. We connect user research, data insights, data governance and digital analytics into one evidence base that sharpens every decision.

Experience & Design

Accelerate digital growth

Turn insight into measurable growth. Our experience services combine data, experimentation and optimisation to improve digital experiences, increase conversion and drive better business outcomes.

Accessibility & Inclusion

Design for everyone

Create digital experiences that work for everyone. We combine accessibility expertise, inclusive user testing, training and strategy to remove barriers, build lasting capability and make inclusion part of how your organisation works.

CASE STUDY

A healthy dose of SEO for Nature’s Best

  • SEO
  • Retail
Nature’s Best homepage showing a new range of gummy supplements

Nature’s Best is a health retailer providing vitamins, supplements, pharmacy products and whole foods. Starting life as a direct mail company, selling from paper catalogues, the brand is focused on mirroring that success in the digital space.

Recognising a need to develop and update their organic search presence, Nature’s Best approached REO for help with targeted strategy, content production and guidance surrounding on-site structure and technical fixes.

Working with REO has completely changed our approach to SEO. Their expertise, guidance, and collaborative approach helped us significantly improve our SEO performance and deliver measurable results. They have empowered our internal team with invaluable tools and knowledge, setting us up for long-term growth and success.

Georgie Finlay

Brand Expert, Nature’s Best

Our contributions

  • Content SEO
  • Technical SEO
  • Digital PR

Challenges

“A need to realign SEO performance and take it to new heights”

After making the strategic decision to remove the Pharmacy section of their site due to low-quality traffic and poor conversion rate, search performance for Nature’s Best had dropped and year-on-year sessions were declining.

The team also indicated they would benefit from SEO education and guidance, in order to facilitate in-house staff to produce targeted content which would perform well in the future.

Nature’s Best approached REO with two key business objectives:

Realign SEO performance and take it to new heights

Provide education and guidance for those creating content in-house

Person using a laptop showing the Nature’s Best website

Our approach

“Implementing quick technical and content fixes, then focusing on long-term & multi-pronged strategy to enable the team”

We conducted a thorough technical audit and identified a prioritisation order for fixes. These included updating the .htaccess file and the XML sitemap to resolve various issues, along with working on improving page speed.

Our initial findings had indicated a large portion of web pages were not performing for Nature’s Best in terms of search visibility, and a strategic approach was needed to identify where pages should be removed, optimised or combined.

In the short term, we worked on implementing quick technical and content fixes to improve on-page performance, then focused on long-term and multi-pronged strategy to enable the team.

We took a multi-pronged approach:

Optimising pages with onsite opportunities to improve rankings

Adding fresh research to the brand’s “keyword universe”

Thorough internal link audit with relevant, fresh insertions

Assisting with blog writing to improve relevance

Steering in-house writers with SEO content briefing to improve quality

Deliverables

We provided fresh, targeted content for the website and delivered a structured content calendar for the brand before enabling them to deliver internally with organic optimisation at the forefront.

We provided fixes and guidance around technical SEO and content briefing, allowing the team to self-assess and approach SEO with a renewed strategic focus.

Analytics dashboard showing user activity by cohort Team workshop with sticky notes on a wall

The outcome

“Empowering the Nature’s Best team with long-term SEO capability and delivering measurable commercial growth”

By implementing technical fixes, keyword research, content delivery and on-page briefing templates over a 10-month period, we have delivered significant improvements in several key areas:

Results:

+67.1% YoY organic conversion increase

+65.5% YoY organic revenue increase

+ 76.3% YoY conversion rate

+ 34.1% YoY organic & direct revenue

Overall, we have strengthened Nature’s Best’s organic presence and empowered their team with long-term SEO capability, delivering measurable commercial growth and setting them up for sustained digital success.

Get in touch

A decade turning evidence into revenue for Amazon, M&S, Tesco and Samsung. Tell us what's not converting and we'll tell you what's worth fixing first.

Office Location

REO Digital Limited
100 Black Prince Road
London SE1 7SJ



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