Discover who we are, what we believe in and the people behind REO, and learn how our culture, expertise and approach help us create meaningful impact for our clients and their customers.

Explore the latest insights, ideas and practical resources from our experts, designed to help you understand your customers, improve digital experiences and drive meaningful growth.

Performance Marketing

Build better digital experiences

Reach more customers and turn attention into measurable growth. We combine paid, organic, content and social strategies to maximise visibility, acquisition and ROI across every channel.

Insight & Research

Data-driven decisions

See what’s actually happening, not just what a dashboard suggests. We connect user research, data insights, data governance and digital analytics into one evidence base that sharpens every decision.

Experience & Design

Accelerate digital growth

Turn insight into measurable growth. Our experience services combine data, experimentation and optimisation to improve digital experiences, increase conversion and drive better business outcomes.

Accessibility & Inclusion

Design for everyone

Create digital experiences that work for everyone. We combine accessibility expertise, inclusive user testing, training and strategy to remove barriers, build lasting capability and make inclusion part of how your organisation works.

INCLUSION

Website Accessibility Monitoring

We help you spot accessibility regressions early, protect the progress you’ve made and keep accessibility on track as your digital estate evolves.

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Book a demo

CAUGHT AS IT HAPPENS

Catching barriers as they happen, not months later

01

Connect

Set up continuous monitoring across your digital estate.

02

Scan

Every change checked automatically as it happens.

03

Rank

Issues prioritised by severity and real user impact.

04

Route

Sent straight into your team's existing workflow.

05

Report

Clear trend reporting on your compliance position over time.

Nothing sits unnoticed for months.

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Six years of progress reversed in one

95.9%

Of homepages fail WCAG, the first regression in six years of tracking

56.1

Average errors per homepage, up 10% year on year

24/7

Continuous scanning across your digital estate as it changes

1

Day: how quickly new issues can be caught after a release

OUR APPROACH

Catch it before it compounds

Sites change constantly: new pages, new content, new components, and each change can introduce a new barrier. Our monitoring continuously scans your digital estate, ranks issues by severity and real user impact, and pushes them straight into your team's existing workflow, so nothing sits unnoticed for months between audits.

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 Three coworkers collaborating around a table with laptops in a bright office.

“You’ve done an incredible job. There is no way we would have gone through 19 tests in that period without you. You’ve done a great job of driving us. We simply would not have achieved this without you.”

it luggage

“By combining insight and experimentation, REO helped us simplify complex choices and unlock meaningful gains in mobile conversion.”

Fortnum and Mason

“By working with REO, we were able to better understand our users and optimise their customer journey, resulting in a significant uplift across all KPIs.”

TSB

“Partnering with REO helped us re-imagine what a great digital experience means for our customers. Our My Account area is now more intuitive and self-serve, and our teams are working more collaboratively than ever.”

Esure

“Missoma worked with REO to refine how customers browse, evaluate and commit to purchasing jewellery on Shopify, with a specific focus on mobile-led journeys where hesitation and uncertainty were most pronounced. Rather than applying broad changes across the site, the programme focused on identifying the exact moments where users lost confidence and validating whether small experience adjustments could help them move forward with intent.”

Missoma

“REO have been great to collaborate with, bringing new ideas, structuring and building tests in AB Tasty that we did not have the internal resources to deliver. They feel like a genuine extension of the Accu team and a valuable partner to learn from and work with.”

Accu

“Victoria Beckham partnered with REO to apply Shopify Experience Optimisation (SXO) across its ecommerce journey, introducing a disciplined experimentation programme designed to protect brand integrity while improving commercial performance. Rather than assuming that increased interaction or feature richness would drive results, SXO was used to identify which experience elements genuinely support purchase intent within a high-consideration, luxury context and which actively undermine it.”

Victoria Beckham

“Focused on improving product discovery, trust and decision making within a Shopify environment, Bradshaw Taylor partnered with REO to deliver a structured experimentation programme across PLPs, PDPs and sitewide messaging. Through rapid testing and continuous iteration, the brand achieved double-digit conversion uplifts across key journeys, while validating which Shopify native components genuinely influence their customer behaviour.”

Bradshaw Taylor

“REO Digital supported us in delivering a stable, secure, and modernised brochure site that brings our Figma designs to life. Their collaborative approach, CI/CD workflow, and structured release support ensured smooth deployment across environments and aligned closely with our internal DevOps processes.”

Esure

Why REO

Nothing sits unnoticed for months

New pages, content and components can all introduce a new barrier between audits. Continuous monitoring catches issues as they happen, ranked by severity, so nothing builds up quietly in the background.

Continuous scanning, not just a periodic check.

Issues ranked by severity and real user impact.

Pushed straight into your team's existing workflow.

Let's talk results

Book a free 30-minute strategy call. No pitch, no pressure just a frank conversation about where your budget is leaking and how to fix it.

9.1 out of 10 customer satisfaction

Net Promoter Score: 82.6

Get In Touch
“We see REO as an extension of our team and have benefited from their strategic approach and support which has yielded tangible results.”

Alice Clark, Molton Brown

Tesco
Molton Brown
Esure
British Gas
John Lewis
Contentsquare
Adobe
Google
Shopify Partners
Salesforce

Real results

A curated selection of our most impactful projects, showcasing measurable growth and strategic transformation.

See more results
Customer using a mobile banking app on her phone

Accessibility Consulting for Inclusive Banking with Bank of Ireland UK

Accessibility

Bank of Ireland
Screen reader user typing on a braille keyboard

Accessibility Auditing & Consultancy with esure

Accessibility

Esure
esure team members at a Digital Inclusion Lab talk

Digital Inclusivity with esure

Accessibility

Esure
Two people signing in British Sign Language during a testing session

Testing BSL Content for Accessibility with Remark!

Accessibility

Remark!
Hand holding a Hotel Lovers coaster beside a set of keys

+24.4% Conversion rate

Simplifying Rate Selection Leads to +20% More Bookings for Mr & Mrs Smith

Mr & Mrs Smith

Frequently asked questions

What's the difference between an audit and ongoing monitoring?

An audit is an in-depth, point-in-time review. Monitoring runs continuously in the background, scanning your site as it changes and flagging new issues as soon as they appear, so problems don't quietly build up between audits.

How often does monitoring scan our site?

Monitoring runs continuously, with scans triggered by site changes as well as on a regular schedule, so new issues are caught close to when they're introduced.

Does monitoring integrate with our existing tools?

Yes, issues are pushed straight into your team's existing workflow and ticketing tools, rather than sitting in a separate dashboard nobody checks.

How are issues prioritised?

By severity and real user impact, so your team knows what to fix first rather than facing an undifferentiated list.

Can monitoring replace the need for periodic audits?

Monitoring catches ongoing changes, but a periodic in-depth audit still adds value for catching what automated and lighter-touch scanning can miss.

Get in touch

A decade turning evidence into revenue for Amazon, M&S, Tesco and Samsung. Tell us what's not converting and we'll tell you what's worth fixing first.

Office Location

REO Digital Limited
100 Black Prince Road
London SE1 7SJ

Contact Details

[email protected]

+44 (0)20 7183 0374

Social Links

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