Discover who we are, what we believe in and the people behind REO, and learn how our culture, expertise and approach help us create meaningful impact for our clients and their customers.

Explore the latest insights, ideas and practical resources from our experts, designed to help you understand your customers, improve digital experiences and drive meaningful growth.

Performance Marketing

Build better digital experiences

Reach more customers and turn attention into measurable growth. We combine paid, organic, content and social strategies to maximise visibility, acquisition and ROI across every channel.

Insight & Research

Data-driven decisions

See what’s actually happening, not just what a dashboard suggests. We connect user research, data insights, data governance and digital analytics into one evidence base that sharpens every decision.

Experience & Design

Accelerate digital growth

Turn insight into measurable growth. Our experience services combine data, experimentation and optimisation to improve digital experiences, increase conversion and drive better business outcomes.

Accessibility & Inclusion

Design for everyone

Create digital experiences that work for everyone. We combine accessibility expertise, inclusive user testing, training and strategy to remove barriers, build lasting capability and make inclusion part of how your organisation works.

Culture & Careers

People who'd rather be right than be agreed with

We're researchers, strategists, analysts, designers, engineers and accessibility specialists who'd rather find out we're wrong on a Tuesday than find out a client's customers were wrong for a year.

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What we get up to

What working here actually feels like, day to day: how we experiment, how we challenge each other, and how we talk when things need to be said.

01

Curious by nature

Curiosity is great, but at times it can be difficult when people question and challenge how things are. Creating a positive environment where innovation and creativity can flourish requires self-belief and a strong culture of experimentation to try new things.

02

Open, not blunt

Culture means a lot of things. For example, we believe that openness does not mean being blunt to the point of being rude; it means nobody should shy away from what needs to be said, as long as they are courteous and consider their audience and environment.

03

Inclusive from the start

Accessibility isn't a compliance pass we run after the site is built. It's a design and evidence input from day one, on every brief, for every client, whether or not accessibility is the commission. Roughly one in five UK adults has a disability. An experience that wasn't built with them in mind was never fully built.

04

Human judgement, always

AI helps us move faster: more signals connected, more recommendations surfaced, more institutional memory retained. It doesn't get the final say. Every decision that reaches a client's customers passes through a person who is accountable for it.

05

Curious, and honest

We publish the losing tests as well as the winning ones internally. A result that disproves the hypothesis is still evidence, and pretending otherwise is how organisations end up making the same mistake twice.

06

Capability, not dependency

We measure success partly by how much of the system a client can eventually run themselves. Our engagements are built to transfer skill, not create reliance: we lead at the start, coach in the middle, and hand over the wheel as internal capability grows.

01

Curious by nature

Curiosity is great, but at times it can be difficult when people question and challenge how things are. Creating a positive environment where innovation and creativity can flourish requires self-belief and a strong culture of experimentation to try new things.

02

Open, not blunt

Culture means a lot of things. For example, we believe that openness does not mean being blunt to the point of being rude; it means nobody should shy away from what needs to be said, as long as they are courteous and consider their audience and environment.

03

Inclusive from the start

Accessibility isn't a compliance pass we run after the site is built. It's a design and evidence input from day one, on every brief, for every client, whether or not accessibility is the commission. Roughly one in five UK adults has a disability. An experience that wasn't built with them in mind was never fully built.

04

Human judgement, always

AI helps us move faster: more signals connected, more recommendations surfaced, more institutional memory retained. It doesn't get the final say. Every decision that reaches a client's customers passes through a person who is accountable for it.

05

Curious, and honest

We publish the losing tests as well as the winning ones internally. A result that disproves the hypothesis is still evidence, and pretending otherwise is how organisations end up making the same mistake twice.

06

Capability, not dependency

We measure success partly by how much of the system a client can eventually run themselves. Our engagements are built to transfer skill, not create reliance: we lead at the start, coach in the middle, and hand over the wheel as internal capability grows.

How we work

We pride ourselves on working hard, producing first-class work & having fun along the way. If you thrive under pressure, have bundles of talent and a fearless mindset, but also know how to wind down and enjoy it – then REO is your kind of place!

Our culture relies on openness and transparency. Culture means a lot of things, so we documented ours and openly review it, which has been hugely beneficial.

Alt text: Meeting table set up with people sat round discussing and collaborating.

Growing at REO

We take personal and professional development seriously at REO, which is why we have an annual training allowance and offer everything from an instructor-led course on how to be an effective manager to training for your Optimizely certification. Whatever you need, we have you covered.

Two teams play tug-of-war on a lawn in front of a large brick building.

What you get

Flexible Hours

Start any time between 8am and 10am GMT

Remote Working

Remote-first, with a Central London office when you want it

30 Days Off

3 over Christmas, your birthday

Private Healthcare

Vitality private health insurance after probation

Training Covered

An annual training budget of at least £500

Pension Contributions

Pension contributions matched up to 5% (10% total)

Current roles

01

Client Director

Remote | China Works, 100 Black Prince Road, London SE1 7SJ | Posted: 18/12/2025

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02

CRO Consultant

Remote | China Works, 100 Black Prince Road, London SE1 7SJ | Posted: 06/09/2021

Apply

“Encouraging a healthy work-life balance, REO values the skills and experiences of its employees, fostering a sense of appreciation and support within the team.”

Team Member

Lead Engineer

Great place to work

'Excellent work life balance, friendly team culture.'

Team Member

Software QA Enigneer

Great place to work

'I have learned a lot and benefited from pregression within the company. My colleagues are fantastic and the client work is both exciting and varied.'

Team Member

Content Manager

Great place to work

Get in touch

A decade turning evidence into revenue for Amazon, M&S, Tesco and Samsung. Tell us what's not converting and we'll tell you what's worth fixing first.

Office Location

REO Digital Limited
100 Black Prince Road
London SE1 7SJ

Contact Details

[email protected]

+44 (0)20 7183 0374

Social Links

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