Discover who we are, what we believe in and the people behind REO, and learn how our culture, expertise and approach help us create meaningful impact for our clients and their customers.

Explore the latest insights, ideas and practical resources from our experts, designed to help you understand your customers, improve digital experiences and drive meaningful growth.

Performance Marketing

Build better digital experiences

Reach more customers and turn attention into measurable growth. We combine paid, organic, content and social strategies to maximise visibility, acquisition and ROI across every channel.

Insight & Research

Data-driven decisions

See what’s actually happening, not just what a dashboard suggests. We connect user research, data insights, data governance and digital analytics into one evidence base that sharpens every decision.

Experience & Design

Accelerate digital growth

Turn insight into measurable growth. Our experience services combine data, experimentation and optimisation to improve digital experiences, increase conversion and drive better business outcomes.

Accessibility & Inclusion

Design for everyone

Create digital experiences that work for everyone. We combine accessibility expertise, inclusive user testing, training and strategy to remove barriers, build lasting capability and make inclusion part of how your organisation works.

Compliance Audit

A clear, honest view of where your data handling actually stands today.

Talk to our specialists

Talk to our specialists

01 / WHAT IS IT

Know exactly where you stand, before a regulator tells you

A compliance audit is a structured review of how your tracking, tagging, consent and data-sharing practices actually work in practice, not how they're supposed to work on paper. We check what data is being collected, on what legal basis, and where it's flowing, then map it against GDPR and the frameworks relevant to your business.

In a single recent year, GDPR fines across the EU totalled around €2.9 billion. Most of those cases didn't start with a dramatic breach, they started with a gap nobody had checked for.

02 / HOW IT HELPS

What a proper audit actually surfaces

A clear, prioritised list of compliance gaps

Evidence of due diligence if you're ever challenged

Visibility into exactly what data third-party tags collect

A realistic view of risk, not just a compliance checklist

Confidence for legal and leadership teams asking questions

A foundation to build proper governance on top of

Reduced exposure to regulatory fines and reputational risk

Clarity on cross-border data transfers and where they occur

A benchmark to measure improvement against next time

Talk to our specialists

03 / WHY REO

Honest findings, not a tick-box exercise

A compliance audit is only useful if it tells you the truth, including the uncomfortable parts. We report what we actually find, prioritised by real risk, not softened to make a report look tidier.

This isn't a one-off document that sits in a drawer. We connect findings directly into remediation, consent management and ongoing governance, so the audit becomes the start of a fix, not the end of one.

OUR DIFFERENTIATORS

Findings you can actually act on

Honest, not softened

We report what we find, including the parts that are uncomfortable.

Prioritised by real risk

A ranked view of what matters most, not a flat checklist.

Connected to remediation

The audit is the start of a fix, not a document that sits in a drawer.

Evidence you can point to

A documented trail of due diligence if you're ever challenged.

Mapped to real frameworks

Checked against GDPR and the specific regulations relevant to your business.

A benchmark, not just a snapshot

Something to measure improvement against the next time round.

Frequently asked questions

What does a compliance audit actually cover?

We review tracking, tagging, consent capture and enforcement, and data-sharing practices against GDPR and other relevant frameworks, then map exactly what's being collected and where it flows.

How long does a compliance audit take?

Most audits take two to three weeks, depending on the number of tags, tools and regions involved.

Will you tell us if something is seriously wrong?

Yes. We report what we actually find, including uncomfortable findings, rather than softening a report to make it look tidier.

Do you help fix what the audit finds?

Yes, findings connect directly into our consent management, tag management and remediation work, so the audit is the start of a fix, not a standalone document.

How often should a compliance audit be repeated?

At least annually, and after any major platform change, new market launch, or significant update to relevant regulation.

Ready when you are

Get in touch with a specialist CRO consultant to run a preliminary check on your conversion pipeline and unlock hidden opportunities.

Get in touch

Real results

A curated selection of our most impactful projects, showcasing measurable growth and strategic transformation.

See more results
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+36.11% sitewide uplift in HomeCare quotes

Driving quick and significant change to empower HomeCare customers

British Gas
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Maximising Adobe investment and accelerating digital experimentation at TSB

CRO & Experimentation, Data & Analytics

TSB
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Renault & Nissan finance arm RCI aligns product vision through user research

Data & Analytics, User Experience

Rci bank
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Samsung leads the way in smartphone market with ethnographic study

User Experience

Samsung
Biometric data and a participant video on monitors in the REO lab

Building trust through biometrics by evaluating Mercer Master Trust’s AI Pension Agent

Data & Analytics, User Experience

Mercer

Get in touch

A decade turning evidence into revenue for Amazon, M&S, Tesco and Samsung. Tell us what's not converting and we'll tell you what's worth fixing first.

Office Location

REO Digital Limited
100 Black Prince Road
London SE1 7SJ

Contact Details

[email protected]

+44 (0)20 7183 0374

Social Links

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